United Airlines is suspending new reservations for pets traveling in the cargo compartment after three dogs were loaded onto the wrong planes last week and a fourth died in an overhead bin. United will honor reservations that have already been confirmed for PetSafe, its program for pets traveling in cargo, the airline said Tuesday. The suspension does not affect pets traveling with their owners in the cabin. “We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets,” United spokeswoman Maggie Schmerin said in an emailed statement. The airline said it would complete the review by May 1. To read more on this story, click here:United Suspends New Bookings for Pets in Cargo After Loading 3 Dogs Onto Wrong Flights
NEW YORK (Reuters) - United Airlines is halting the shipment of pets in airplane cargo holds while it studies improvements, the carrier said on Tuesday, after the death of a puppy and mistakes in handling other dogs last week sparked negative publicity. "We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets," United said in a statement. United did not give a date when it would resume the PetSafe transport program, but the carrier said it expects to complete its review by May 1. The move does not affect travel for pets flying in-cabin. United's decision follows incidents last week in which dogs were mistakenly sent to incorrect destinations. To read more on this story, click here:United Airlines Pauses Cargo-Hold Pet Transport After Missteps
ARLINGTON, Va. -- Outrage has been building on social media over a picture of a family's French bulldog puppy, dead in its carrier, after a United Airlines flight attendant forced them to put the bag holding the dog in an overhead bin. The dog belonged to a mother traveling with two young children from Houston to New York's LaGuardia Airport Monday night. Before takeoff, the bag apparently extended into the aisle. Online posts from witnesses said the passenger explained there was a dog in the bag, but the flight attendant insisted it go in the overhead. That flight attendant told the airline she did not realize the pet was inside. To read more on this story, click here:Puppy Dies After United Flight Attendant Forces it to Ride in Overhead Bin
