The Pet Tree House - Where Pets Are Family Too : United Airlines The Pet Tree House - Where Pets Are Family Too : United Airlines
Showing posts with label United Airlines. Show all posts
Showing posts with label United Airlines. Show all posts

Wednesday, December 12, 2018

‘The System is Clearly Abused’: Why 2018 Was a Terrible Year for Emotional Support Pets on Planes


It’s been a tough year for emotional support animals. Several have made headlines due to incidents with airlines and, in response, many airlines have tightened their restrictions on these animals.

The latest: Delta announced in a press release on Monday that it will be imposing stricter regulations on emotional support animals on its flights. Specifically, emotional support animals will not be allowed on flights longer than eight hours. Age also matters. Emotional support animals and trained service animals will not be allowed on flights if they are under 4 months old.

This comes less than a year after Delta announced that it would tighten its regulations on emotional support animals in response to an 84 percent increase in incidents with the animals since 2016. The airline specifically called out animals peeing and pooping on flights and biting passengers or crew.

United Airlines also changed its emotional support animal policy after an emotional support peacock was denied access to a flight. United now requires “additional documentation,” including a veterinary health form that shows the animal has been properly vaccinated and has been trained to “behave properly in a public setting. With prior documentation and clearance, a customer may travel with no more than one emotional support animal, which cannot weigh more than 65 pounds,” the new regulations say.

To read more on this story, click here: ‘The System is Clearly Abused’: Why 2018 Was a Terrible Year for Emotional Support Pets on Planes

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Saturday, March 24, 2018

United Suspends New Bookings for Pets in Cargo After Loading 3 Dogs Onto Wrong Flights


United Airlines is suspending new reservations for pets traveling in the cargo compartment after three dogs were loaded onto the wrong planes last week and a fourth died in an overhead bin.

United will honor reservations that have already been confirmed for PetSafe, its program for pets traveling in cargo, the airline said Tuesday. The suspension does not affect pets traveling with their owners in the cabin.

“We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets,” United spokeswoman Maggie Schmerin said in an emailed statement.

The airline said it would complete the review by May 1.

To read more on this story, click here: United Suspends New Bookings for Pets in Cargo After Loading 3 Dogs Onto Wrong Flights

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United Airlines Pauses Cargo-Hold Pet Transport After Missteps


NEW YORK (Reuters) - United Airlines is halting the shipment of pets in airplane cargo holds while it studies improvements, the carrier said on Tuesday, after the death of a puppy and mistakes in handling other dogs last week sparked negative publicity.

"We are conducting a thorough and systematic review of our program for pets that travel in the cargo compartment to make improvements that will ensure the best possible experience for our customers and their pets," United said in a statement.

United did not give a date when it would resume the PetSafe transport program, but the carrier said it expects to complete its review by May 1.

The move does not affect travel for pets flying in-cabin.

United's decision follows incidents last week in which dogs were mistakenly sent to incorrect destinations.

To read more on this story, click here: United Airlines Pauses Cargo-Hold Pet Transport After Missteps



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Sunday, March 18, 2018

Puppy Dies After United Flight Attendant Forces it to Ride in Overhead Bin


ARLINGTON, Va. -- Outrage has been building on social media over a picture of a family's French bulldog puppy, dead in its carrier, after a United Airlines flight attendant forced them to put the bag holding the dog in an overhead bin.

The dog belonged to a mother traveling with two young children from Houston to New York's LaGuardia Airport Monday night. Before takeoff, the bag apparently extended into the aisle. Online posts from witnesses said the passenger explained there was a dog in the bag, but the flight attendant insisted it go in the overhead. That flight attendant told the airline she did not realize the pet was inside.

To read more on this story, click here: Puppy Dies After United Flight Attendant Forces it to Ride in Overhead Bin










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