"She's an angel," 90-year-old Ruth New says, as Nala climbs up on her bed and nuzzles in beside her.
"I love her and she loves me," says New softly.
Nala has never had any formal training in either pet therapy, or elevator operations, but manages to make her rounds daily from room-to-room, in the four story nursing home.
"There's something about her," says Nala's owner Doug Dawson, a trained medications assistant at Lyngblomsten.
He brings Nala to work each morning and puts her on the elevator. He goes his way, and off goes Nala to visit the residents.
"She'd rather ride it alone than with people, because she knows where she's going," Dawson smiles. "If she could, she would push the button herself."
Nala sets her own agenda, visiting residents who return her kindness by holding her in their laps and gently praising her.
"Grandma loves her little girl," Carmen Flaherty tells Nala, as the poodle tucks in with her in bed. "I just love her," she says. "She knows where to come."
Ironically, Nala washed out doing therapy work at another nursing home where Dawson used to work.
"They said, 'You can have her,'" Dawson says.
He blames Nala's previous failure on youth, and too much time spent in a kennel, that left her "whiny and neurotic."
Now five-years-old and kennel-free, Nala has more than redeemed herself at Lyngblomsten.
"If you put her down she'll pick out the person with Alzheimer's," says Dawson. She has a way of picking the sick."
Nala also seems to sense when people are at life's end.
Several people mentioned Izez Gugisberg's recent passing and the way Nala remained by her side.
"She had died earlier in the morning, but Nala knew and went and sat with her," said Sandy Glomski, a Lyngblomsten staffer. "It was wonderful and we were all in tears."
Dawson says he's constantly amazed, by both Nala's compassion and her ability to navigate the nursing home's floors on her own.
"Where did this little being come from," he asks rhetorically. "She's here for a purpose. She really is doing God's work."
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